What our clients say about us...
Extracts from some of the letters we've received from our customers over the years.
Delivering on what we promise …
“Just a note to say thank you for your unrivalled after sales service, the job was done in a very professional way... Yours is a firm that will carry my highest recommendation. Thank you again”.
B.B. - Ivanhoe East
“The end result has exceeded our expectations and we would like to compliment your company on the professional and courteous way in which you conduct your business”.
J.L. - East Malvern
“CertainTeed did what they said they’d do ... deliver quality service and goods including after sales service ... the windows are stunning”.
P.L. - South Yarra
“A commitment to providing customer satisfaction which isn’t commonplace in the building industry today”
D.I. - Blackburn
“I’m most impressed by the way your people conduct your business. A great team effort. Thank you”.
L.H. - Montmorency
“Your tradesman is a diamond - don’t lose him, they are hard to find”.
H.S.- South Melbourne
“You supplied what you promised when you promised”.
T.C. - Warrigal
“Accept our thanks for the care and attention, the service has been first class”
G.L. - Mt Waverley R.E.S.I.
“We are very happy with the workmanship ... To put it in one word “excellent”
J.H. - Elsternwick
“We are more than happy with your windows and would be pleased to recommend your organisation to any prospective clients”
L.B. - Oakleigh
“Thank you for a job well done”.
P.V.- Hawthorn
“We will gladly recommend your firm to anyone”.
M.T. - Pascoe Vale
“Thank your for a job well done, we are so pleased with the results”.
E.D. - Box Hill
Temperature Control
“Last summer when the temperature was 40° outside the maximum inside was 27° and when it’s cold and chilly outside like minus 5° it’s 15° inside without heating”.
P.Q. - Gisborne
“It’s unreal - we have now been through two winters ... all we use is a small Rinnai bottle gas heater - we are never cold in winter and it’s cool in summer.”
J.H.- Launceston
“The key to our house is your windows - when it was 40°C outside a couple of weeks ago our house was a maximum of 25°C - our friends thought we had installed air-conditioning”.
J.M. - Ringwood
“Some people say the windows are dear, but they just don’t know what they are missing. The last four days of 40 degrees the house has been nice and cool. People can’t believe that we heat a 34 square home with only a wood heater”.
J.H. - Riddels Creek
"What amazed me is how much noise they stopped and the protection from cold in winter and we are definitely much cooler in summer ... I tell my customers to save money on the other areas that they can add back later ... but not on these windows”.
N.M. - Footscray (Builder)
“They’re terrific ... they really insulate the house ... In summer when it’s 35° outside it’s 20° inside, although dearer than other windows, now we’ve got them we wouldn't have anything else”.
D.S. - Bendigo
“I find that even when the fire goes out the warmth is trapped inside the house, and I spend every day in a T shirt as anything more becomes uncomfortably hot”.
V.D. - Launceston
"4° outside and 16° inside is normal with no heating. Our house is on a hill exposed on all sides to cold winds, yet it’s very comfortable ... we are delighted with the windows”.
J.D. - Ballarat
“I use a quarter of the firewood that my next door neighbour does, to have an even temperature throughout my house ..... You have to live with these windows to fully appreciated them”.
W.E. - North Albury
“We generally don’t have the heater on, it’s just not necessary and we don’t need cooling in Summer, it’s at least 15° cooler”.
G.C. - Warragul
“The sound and temperature control provided by the double glazing, and complete comfort independent of outside conditions confirm the wisdom of installing CertainTeed Windows”.
D.B. - South Yarra
"I’m very happy with the windows, they are terrific and most satisfactory - great in keeping out the heat and I can only vaguely hear the garbage men go by”.
S.S. - Malvern
“Haven’t had to worry about getting any extra cooling for summer and they certainly make the house much warmer in winter”.
C.H. - Hoppers Crossing
“The air inside our home is still, no draughts, all the same temperature, a quiet peace - it feels nice”.
R.W. - Riddell Creek
“My wife and I are delighted with your windows ... We now have temperature control and a substantial decrease in external noises”
J.M. - Venus Bay
Savings, Value and Energy-Efficiency
“We saved money by not having to buy heavy curtains and drapes to keep the heat in … In fact we saved thousands of dollars”.
B.C. – Beaumaris
“Not only have you saved me some money, you’ve also increased my knowledge and we will have a warmer house as a result. I do appreciate your honesty in business, when someone like me who knows absolutely nothing about the building industry takes on the role of owner/builder one feels so vulnerable being at the mercy of tradespeople”.
E.E. – Daylesford
“What amazed me is how much noise they stopped and the protection from cold in winter and we are definitely much cooler in summer … I tell my customers to save money on the other areas that they can add back later … but not on these windows”.
N.M. – Footscray (Builder)
“The windows and doors look sensational. The builder said you can save money by getting rid of those windows. We said NO, we’ll save money in other areas such as heating, painting and running costs”.
M.C. – Rye
“My tenants were so pleased by the noise reduction they extended their visa and signed the lease for a further six months”.
E.H.- Melbourne
“Having CertainTeed windows is a lower capital cost if you are seeking the same benefits, and … You step out of a busy world into your own serene quiet and calm home”.
Y.E. – Seaford
“Our CertainTeed bay window is stunning … it’s added lots of value to our property and totally transformed the look of our home. We will use them again in our next home”.
R.G. – Mornington
“I use a quarter of the firewood that my next door neighbour does, to have an even temperature throughout my house ….. You have to live with these windows to fully appreciated them”.
W.E. – North Albury
“The CertainTeed windows have added value to the house and we have increased our insurance accordingly”.
B.K. – South Oakleigh
“Basically I think builders consider double glazing as an extra expense and unknown quantity. But we insisted on CertainTeed and now our builder recommends them to other customers”.
J.F. – Ballarat
Very popular overseas … They are very energy efficient”.
G.W. – Keilor East
“Designed to make our home so much more energy efficient”.
C.T. – Cheltenham
Noise Reduction
“They make an amazing difference to the noise from the freeway . . . and please tell your installer he did a marvellous job”.
M.B. - North Balwyn
“I can’t believe how good these windows are. I’ve had them in for ten years now. I can see, but can’t hear the power boats on the lake, and never hear the wind howling”.
T.D. - Eildon
“2/3rds of the noise has been eradicated”.
G.G. - Melbourne
“The windows are fantastic . . . It’s that quiet and now I don’t jump out of my bed when someone kicks a can down the street".
G.C. - Carlton
“Your acoustic double glazed windows have turned previously useless rooms into very profitable rooms”.
D.B. - (Motel) Shepparton
“I’m fully satisfied with the level of noise reduction and your windows bring such a new found happiness to my home .. a terrific product”.
P.C. - Northcote
“It works - It has reduced a noisy street in the inner suburbs enormously”.
A.D. - Richmond
“Noise has been cut down dramatically, condensation now non-existent and your company was a joy to deal with”.
S.K. - East Kew
“Your windows have cut our noise 70%”.
L.A. - Brighton
“I do very much appreciate your care and attention, achieving as it has, a much quieter “sleep”.
M.C. - South Yarra
"I’m very happy with the windows, they are terrific and most satisfactory - great in keeping out the heat and I can only vaguely hear the garbage men go by”.
S.S. - Malvern
“We close these windows for noisy parties, so we don’t disturb our neighbours and conversely they keep out street noises when we want peace and quiet inside”.
D.M. - Box Hill
“My wife and I are delighted with your windows ... We now have temperature control and a substantial decrease in external noises”
J.M. - Venus Bay
“Facing St Kilda Road with it’s extra trucks, noise problems presented a great problem. Now the noise has been reduced to a tolerable hum . . . similar to a good hotel room”.
N.S - Brighton
“Very, very good result for noise reduction”.
K.K. - Glen Iris
“The sound and temperature control provided by the double glazing, and complete comfort independent of outside conditions confirm the wisdom of installing CertainTeed Windows”.
D.B. - South Yarra
“Traffic noise reduction upstairs is tremendous”.
N.H. - Glen Iris
Aesthetics – they just look sensational!
“Our CertainTeed bay window is stunning ... it’s added lots of value to our property and totally transformed the look of our home. We will use them again in our next home”.
R.G. - Mornington
“At first I was sceptical. I didn’t want plastic. Then I came and had a look, we went ahead with installation, now I find its hard to believe the window can do so much. It has to be the best window made, nothing comes even close.
C.L. - Warranwood
“Makes all our rooms look lighter and brighter and we’ve had lots of comments from neighbours”.
E.A. - Sunshine
“The windows blend in perfectly with the period of our home and they considerably reduce the interior temperature in our front rooms”.
P.B. - Northcote
“We are extremely pleased with all aspects of the project especially the stunning transformation”.
F.D. - Essendon
“I must send you a photograph ... your windows are just beautiful”.
S.W. - Tasmania
“Our windows enhance our house beautifully ... We’ve had lots of complimentary comments ... thank you”.
B.C.B.- Jacana
“The improvement in the internal and external appearance of my house is stunning”.
D.P. - Mentone
“It’s very difficult to detect the difference in appearance between CertainTeed windows and freshly painted timber”.
P.J. - Wantirna
“The windows look absolutely lovely and are THE showpiece of our house”.
T.C. - Bairnsdale
“The performance of the windows assisted along with the design of my home, has greatly exceeded our best expectations”.
P.N. - Shepparton
“Delighted with the performance and appearance of CertainTeed windows in our luxury unit accommodation at Currumindi ... in the vicinity of the surf”.
J.B. - Architect & Town Planner
“Just fantastic! They look good and are everything and more then we ever thought they would be.”
C.C. - Narre Warren
“The architectural beauty and very pleasing ‘feel’ of the windows has justified our selection of your designs”.
E.H. - Wheelers Hill
General Comments
“Four years after your windows were installed our assessment is as follows ... They significantly reduce heat loss and the house is much cooler in summer, sound reduced 50%, maintenance near non-existent, cleaning a breeze ...”
J.H. - Rye
“Noise has been cut down dramatically, condensation now non-existent and your company was a joy to deal with”.
S.K. - East Kew
“Basically I think builders consider double glazing as an extra expense and unknown quantity. But we insisted on CertainTeed and now our builder recommends them to other customers”.
J.F. - Ballarat
“The tilt sash on the double hung windows means we can clean our second storey windows so easily from the inside. its a terrific idea!”.
C.C. - Hampton
“I’m absolutely rapt in these fabulous windows because they are so well sealed ... the noise issue is a bonus! My elderly mother’s asthma is no longer a problem”.
D.A. - Carlton
“Gosh! These windows must be tough! Any other window would be well and truly broken by now”.
(Comment by Melbourne Water foreman after repair of burst water main causing full force of water on the CertainTeed window on the first floor for over an hour)
“To have CertainTeed Windows was the best decision we’ve made on the whole house”.
D. & S. W. - Launceston
“Having seen them used extensively overseas, its great to be able to find them manufactured here and to be able to order them for my own house”.
M.J. - Architect
“PVC CertainTeed window frames are a brilliant solution to window maintenance problems. Also the greatest advance yet seen towards energy saving and noise control”.
M.W. - Building Consultant
“We are impressed enough to consider installing CertainTeed Windows throughout the rest of our house as soon as financially possible”.
B.B. - Camberwell
“These windows are bloody good I used to have to paint every year now I don’t”.
Linnell - Frankston
“They are a beautiful window and other windows won’t give you these benefits ... perfect for nursing homes”.
R.E. - Park Orchards
“They are so easy to clean, particularly on the second floor”.
R.B.- Northcote
“I knew these windows would be good. I didn’t think they’d be this good!”
R.R. - Black Rock
“Smooth operation and style ... and a wonderful ambience provided for the room”.
G.R. - Middle Park
“We are very pleased with our choice and the windows work wonderfully”.
J.M.- Brighton
“Thanks for a great job, it looks good and is much quieter”.
Axup - Architect (Hawthorn)
“The Double Glazing is most successful and we are both sleeping so much better”.
Elliott - Bondi
“They are brilliant windows”.
J.R. - Warburton
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